On-Demand Private Transportation

Innovation – Smartphone technology and RideShare

Today’s passengers want choices in the palm of their hand, and totalride is at the leading edge in creating innovative solutions for our customers that can be accessed right from your smartphone. Request, track your driver, ride and pay with a tap of your finger.
You also want to know you’re safe. totalride wanted to offer security to our passengers in our RideShare service, so we have developed a safe and secure RideShare service. Every car is commercially insured, drivers must clear a stringent background check and drug screening, and our RideShare drivers are trained professional drivers. In summary: Safe, cost effective RideShare from someone you can trust.
As a Transportation Network Company, totalride is a drug-free workplace and has a zero-tolerance towards policy violations. If you suspect a violation, immediately call 602.200.2000. Please have as much information on the driver and vehicle as possible.

Safety is a Priority

Our driver requirements go above and beyond industry standards. All drivers must comply with a drug and alcohol testing program, pass a federal and state sex offender registry check, have no DUIs and complete a training course that includes classroom and sensitivity training.

Fully Integrated – First Mile to Last Mile

totalride uniquely integrates private and public transportation. This integrated operational model enables totalride to provide an unmatched level of service, efficiency and value. Our approach is rooted in an unparalleled commitment to customer service.

Customer Solutions Center

totalride operates the most technologically advanced customer service center in Arizona, handling well over 16,000 requests each and every day. We operate across multiple geographies with rollover backup capabilities within a redundant cloud based environment, and we leverage a virtual call center workforce to respond real-time to fluctuating customer demands and concerns.

For more information about totalride‘s Demand Response Transportation Services, please contact info@totalride.com